STATUS: We are open at 100% capacity and proof of vaccination will not be required for entry for rentals or spectator events. We are following direction from public health officials and have made mask wearing for staff and guests at the Tribute Communities Centre voluntary, yet strongly encouraged. We ask that all staff and guests be respectful of others’ choices.
*Conditions subject to change based on Provincial guidelines. Certain events, seating locations and experiences may require additional health and safety guidelines per the request of the Ontario Hockey League, promoters or touring artists. Please check for specific updates on the event page and be sure to review all communications distributed to you prior to your event.
We have taken enhanced health and safety measures to protect our venue guests. However, there is an inherent risk of exposure to COVID-19 in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By entering the venue, you voluntarily assume all risks related to exposure to COVID-19, and Venue disclaims any and all liability related thereto.
Together AGAIN! Reopening Plan
OVG360 utilized their custom “Together AGAIN!” Reopening Plan that was created using industry standards and recommendations; directives from local, provincial and federal governments; guidance from Health Canada, Ontario Health, World Health Organization (WHO) and the Durham Region Health Department as well as expertise from OVG360’s leaders and subject matter experts. This plan started out as a 100 page document with various contingency plans and policies for various stages of reopening and continued to be updated throughout the pandemic. With vaccination rates increasing and restrictions continuing to be lifted, we have been able to eliminate the reopening plan and will update event specific pages with any changes to COVID-19 protocols.
“We approached the reopening strategy through the lens of our guests, thinking about their full experience from the time they purchase their ticket to when they pull out of their parking spaces to head home,” Vince Vella, OVG360’s General Manager at Tribute Communities Centre, said. “We want our guests and our employees alike to know that every precautionary measure we’ve implemented is to ensure their health and safety while they are at the Tribute Communities Centre. We want our guests to have an enjoyable, straightforward, familiar—and above all, safe experience.”
Other Policies New for this Season
For more of our venue policies along with answers to our most frequently asked questions, visit our new A-Z Guide.
For live events, once a ticketed guest has been scanned into the event and enters the facility there will be no in-and-out privileges and no re-entry will be permitted once a guest exits the facility from any door. This no re-entry policy is in effect immediately for all ticketed live events and/or special events to create a sealed and secure environment which will enhance the safety of all of our employee and guests. For Oshawa Generals home games, ticketed guests must use Gate 2 to scan tickets out and then back in. A full no re-entry policy will be implemented for the 2022-2023 Oshawa Generals home season. Some exceptions may apply and is at the discretion of Management.
No Smoking on the Property
Smoking and vaping is strictly prohibited inside the Tribute Communities Centre at all times. Durham Region’s by-law also states you cannot smoke or vape on the outdoor grounds of a community recreational facility or any public areas within 20 metres of its grounds. The Smoke-Free Ontario Act, 2017 combined with the new regional Smoking and Vaping By-law, helps to provide area residents with an increased level of protection from both indoor and outdoor exposure to second-hand smoke or vape in public spaces, as well as protection for employees from exposure in the workplace. More information on the Durham Region Smoking and Vaping By-law can be found on the Durham Region website.
Our Bag Policy is in effect for all ticketed events and/or special events including all Oshawa Generals home games. Some exceptions may apply at the discretion of Management on a case-by-case basis.
- Permits soft-sided bags, purses, small backpacks and briefcases smaller than 14” x 14” x 6”.
- Permits small clutches/purses.
- Permitted bags should be able to fit completely under your arena seat. The venue is unable to store oversized bags or prohibited items.
- Coolers, camera bags and bags larger than outlined above and/or are hard surfaced are prohibited.
- Hockey bags as part of an in-game activation
- Diaper bags and child care bags
- Medically necessary bags
Note: This policy does not apply to any community/recreational programming being held at the Tribute Communities Centre but intended primarily for the purpose of special/ticketed events and Oshawa Generals Games.
For all venue updates from OVG360 and our partners, please visit our designated COVID-19 Venue Updates page.
OVG360 at the Tribute Communities Centre is following the Durham Regional Health Department and the Province of Ontario response to COVID-19. Thank you for your cooperation and commitment to prevent the spread!
OVG360 has achieved the WELL Health-Safety seal for the Tribute Communities Centre from the International WELL Building Institute. The WELL Building Standard is a vehicle for buildings and organizations to deliver more thoughtful and intentional spaces that enhance human health and well-being. Backed by the latest scientific research, WELL includes strategies that aim to advance health by setting performance standards for design interventions, operational protocols and policies and a commitment to fostering a culture of health and well-being.