Contact Us

The Spectra Venue Management Administration Office can be contacted at 905-438-8881. The Ticket Office can be contacted at 905-438-8811 for general ticket inquiries; ticket sales cannot be made through these phone numbers!

Contact Information


Vince Vella – Event Bookings
General Manager
v[email protected]
Ext. 101

Wendy Thompson-Ruest – General Inquiries
Administrative Assistant
w[email protected]
Ext. 0

Box Office

General Ticket Office Inquiries

Carol Ann Loree
Director of Ticketing
c[email protected]
Ext. 107

Karen Theis
Ticketing Manager
[email protected]
Ext. 108

Gail Smith
Fulfillment Supervisor / Accessibility Coordinator
[email protected]
Ext. 222

Marketing & Sales

William Balfour
Director of Marketing and Group Sales
[email protected]
Ext. 121

Kim Ellis
Marketing and Group Sales Coordinator
[email protected]
Ext. 120

Jeanette Humphries
Director of Suites
j[email protected]
Ext. 137

Rory Sumner
Director of Ice Sales and Programming
Ext. 106

Steve Brunet
Ice Sales and Programming Manager
[email protected]
Ext. 114

Event & Fan Services

Lacey Tryon
Event Manager
[email protected]
Ext. 117

Kyle Sanders
Fan Services Manager
[email protected]
Ext. 143

Food & Beverage

Ofir Perelman
Director of Food and Beverage
[email protected]
Ext. 104

Phil Nott
Restaurant Manager
p[email protected]
Ext. 110

Kim Ramsay
Executive Chef 
k[email protected]
Ext. 109

Justin Pinsent
Quick Service Manager

Suites Food and Beverage Supervisor 
[email protected]
Ext. 200


Gary Costa
Director of Finance
[email protected]
Ext. 105

Mark Angi
Staff Accountant
[email protected]
Ext. 111

Peter Nesmith
Finance Assistant
[email protected]
Ext. 206



Jay Laxton
Director of Operations
[email protected]
Ext. 138

Joshua MacDonald
Operations Manager
[email protected]
Ext. 218

Lisa Whyte
Housekeeping Supervisor
[email protected]
Ext. 129