Employment

Are you interested in being part of a dynamic and exceptional place within a team-based environment? We inspire our people to bring out the best – in themselves and in each other.

Our commitment to open communication provides our people with the information they need to make good decisions, and the support they require to maximize their potential. Our goal is to attract, retain, inspire, develop and unleash the very best sports & entertainment professionals in the world.

Spectra at the Tribute Communities Centre is an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Human Rights Code. Spectra at the Tribute Communities Centre will provide accommodations throughout the recruitment, selection and/or the assessment process to applicants with disabilities.

Available employment opportunities below:

Event Personnel Junior Supervisor

TITLE:                         Event Personnel Junior Supervisor

REPORTS TO:            Fan Services Manager, Event Services Manager

DEPARTMENT:           Event Services

STATUS:                     Part-Time

JOB FUNCTIONS:

  • Respond to all fan services needs and call for services
  • Provide excellent customer service to all patrons and employees
  • Conduct team briefings and training sessions as assigned
  • Lead, direct and inspire all event and security team members
  • Conduct regular inspections of all assigned and deployed positions; ensuring the safety of all fans at all times
  • Write reports; ensuring accuracy of reported data and proper report presentation
  • Maintain secure environment throughout Tribute Communities Centre at all times
  • Act as ambassador for Spectra Venue Management
  • Evaluate and document event team individual performances
  • Familiarity with the City of Oshawa and local attractions
  • Direct Fans with special needs/requests to  Fan Services
  • Support all departments with fan related escalations as required
  • Adhere to all Spectra Venue Management service standards and policies, including Health and Safety
  • Work in compliance with the provisions of the Occupational Health and Safety Act
  • Able to pay close attention to detail
  • Work with enthusiasm and professionalism at all times
  • Perform any additional tasks as assigned

QUALIFICATIONS:

  • Demonstrated knowledge of Event Services and affiliated roles & responsibilities
  • Able to work flexible and sometimes demanding schedules (including: nights, weekends, and holidays)
  • Excellent customer service, client relations, interpersonal and communication skills
  • Minimum two years experience in event related role is required
  • Customer Service specific training is an asset
  • Strong written and oral communication is vital
  • Candidate should demonstrate strong leadership and organizational skills and be able to function in a multi-task environment
  • Must be accurate and detail oriented
  • Must be physically fit to perform all essential duties/requirements associated with this job
  • Strong knowledge of Alcohol Control Policies in event driven industry
  • Possess a valid Smart Serve Certification
  • Possession of valid Standard First Aid and CPR Certification is an asset

           

APPLY: Please email resumes to [email protected]

Please note only those selected for interviews will be contacted.​ 

Gate Staff Team Member

TITLE:                        Gate Staff Team Member

 

REPORTS TO:          Fan Services Manager, Event Manager, Event Personnel Supervisor

DEPARTMENT:          Event Services

STATUS:                     Part-Time​

JOB FUNCTIONS:

  • Provide excellent customer service to all patrons and employees
  • Greet all Fans in a welcoming and friendly manner, consistently maintaining a positive attitude
  • Conduct regular inspections of deployed positions; ensuring the safety of all fans at all times
  • Assist with maintaining safe environment throughout Tribute Communities Centre at all times
  • Act as ambassador for Spectra Facility Management
  • Retrieve and verify Fans’ tickets, as required. Direct fans to their seating location accurately and to various amenities throughout the building and surrounding area.
  • Operate a ticket scanner and follow ticket scanning protocol as outlined in team training
  • Seating patrons in an efficient and knowledgeable manner while maintaining a positive attitude and excellent experience
  • The ability to handle multiple tasks in a fast paced environment
  • Enforce and be familiar with all policies and procedures outlined on an event to event basis and ensure compliance with the building’s conditions of entrance.
  • Direct Fans with special needs/requests to Fan Services
  • Adhere to all Spectra Facility Management service standards and policies, including Health and Safety
  • Work in compliance with the provisions of the Occupational health and Safety Act
  • Ability to pay close attention to detail
  • Work with enthusiasm and professionalism at all times
  • Perform any additional tasks as assigned

 

QUALIFICATIONS:

  • Knowledge of Event Services and affiliated roles & responsibilities
  • Able to work flexible and sometimes demanding schedules (including: nights, weekends and holidays).
  • Available for shifts 12 months a year
  • Excellent customer service, client relations, interpersonal and communication skills
  • Proven Customer Service experience in a similar role
  • Experience in event related role is an asset
  • Possess excellent problem solving skills and attention to detail
  • Customer service specific training is an asset
  • Must be accurate and detail oriented with the ability to work in a fast paced environment with a multitude of tasks
  • Must be physically fit to perform all essential duties/requirements associated with this job, including standing for long periods of time and climbing/descending stairs multiple times.
  • Strong knowledge of Alcohol Control Policies in event driven industry is an asset
  • Possess of or willingness to obtain valid Smart Serve Certification
  • Familiarity with the City of Oshawa and local attractions

 

APPLY: Please send resume to [email protected]

Please note, only those selected for interviews will be contacted.​

 

Usher

TITLE:                         Usher

REPORTS TO:           Fan Services Manager, Event Manager, Event Personnel Supervisors

DEPARTMENT:           Event Services

STATUS:                     Part-Time​

JOB FUNCTIONS:

  • Provide excellent customer service to all patrons and employees
  • Greet all Fans in a welcoming and friendly manner,
  • Conduct regular inspections of assigned and deployed positions; ensuring the safety of all fans at all times
  • Assist with maintaining safe environment throughout Tribute Communities Centre at all times
  • Act as ambassador for Spectra Facility Management
  • Inform fans of seat locations and provide assistance where needed, providing them with accurate directions to various amenities throughout the building and the surrounding area
  • Seating patrons in an efficient and knowledgeable manner while maintaining a positive attitude and excellent experience
  • The ability to handle multiple tasks in a fast paced environment
  • Enforce and be familiar with all policies and procedures outlined on an event to event basis
  • Direct Fans with special needs/requests to Fan Services
  • Adhere to all Spectra Facility Management service standards and policies, including Health and Safety
  • Work in compliance with the provisions of the Occupational health and Safety Act
  • Ability to pay close attention to detail
  • Work with enthusiasm and professionalism at all times
  • Perform any additional tasks as assigned

 

QUALIFICATIONS:

  • Knowledge of Event Services and affiliated roles & responsibilities
  • Able to work flexible and sometimes demanding schedules (including: nights, weekends and holidays).
  • Available for shifts 12 months a year
  • Excellent customer service, client relations, interpersonal and communication skills
  • Proven Customer Service experience in a similar role
  • Experience in event related role is an asset
  • Possess excellent problem solving skills
  • Customer service specific training is an asset
  • Must be accurate and detail oriented with the ability to work in a fast paced environment with a multitude of tasks
  • Must be physically fit to perform all essential duties/requirements associated with this job, including standing for long periods of time and climbing/descending stairs multiple times.
  • Strong knowledge of Alcohol Control Policies in event driven industry is an asset
  • Possess of or willingness to obtain valid Smart Serve Certification
  • Familiarity with the City of Oshawa and local attractions

 

APPLY: Please send resume to [email protected]

Please note, only those selected for an interview will be contacted.​

 

Housekeeping Supevisor

TITLE:                         Housekeeping Supervisor

REPORTS TO:            Director of Operations & Operations Manager

DEPARTMENT:            Operations

STATUS:                     Permanent, Full-Time

JOB FUNCTIONS:

  • Select, train, schedule, motivate and evaluate housekeeping personnel; provide or coordinate staff training and safety programs

  • Establish and maintain effective working relationships with staff and outside contractors

  • Employee Relations; Submit housekeeping department timesheets on a weekly basis to HR for processing; Correct employee deficiencies; implement discipline and work with HR on personnel issues

  • Plan, direct, coordinate, and review the work plan for housekeeping personnel; assign work activities, projects and programs; monitor work flow; inspect work product of subordinates to ensure accuracy/timeliness of completion; meet with staff to review/evaluate work products, methods and procedures as well as identify/resolve challenges

  • Order, receive, secure and maintain cleaning supplies and equipment. Perform quarterly inventory inspections on all equipment and supplies

  • Coordinate/maintain a programmed facility cleaning schedule, while balancing the cleaning of arena events 7 days a week

  • Oversee/direct all aspects of a major event post clean including pick and sweep of seats, trash removal, restroom cleaning, compactor operation and floor care

  • Conduct pre-shift meetings to review task assignments, delegate work and assign breaks. Perform and/or delegate other duties assigned by the Director of Operations and/or Operations Manager

  • Ensure equipment and resources are in place to perform the job efficiently and safely

  • Train staff to operate riding scrubbers, carpet extractors, floor buffers and other cleaning equipment

  • Must have basic computer skills in email, internet, MS Excel & MS Word

  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days

REQUIREMENTS:

  • Ability to supervise, motivate and lead a team of approximately 30-40 P/T staff

  • Prior work experience in a unionized environment is preferred

  • Working knowledge of chemical cleaning procedures

  • Working knowledge of custodial machines including vacuum cleaners, extraction cleaners, pressure washers, riding scrubbers, sweeping machines, walk-behind scrubbers, etc…

  • Familiarity with WSIB requirements and facility safety programs, policies and operating procedures

  • Ability to read, interpret and keep MSDS sheets up to date, train staff on proper chemical handling and usage

  • Excellent organizational skills, detail-oriented with ability to handle multiple assignments and meet strict deadlines

  • Demonstrated ability to function in fast paced, high pressure environment

  • Self-motivated and responsible, able to work independently. This position is a hands-on working role

  • Excellent communication and organization skills

SPECIAL CONSIDERATIONS:

  • In this role, the Housekeeping Supervisor’s shifts are often outside the hours of public transportation, requiring the incumbent to have a valid driver’s licence and/or access to a motorized vehicle

APPLY:

Resumes can be emailed to [email protected] or resumes can be dropped off at the Tribute Communities Centre’s Administration Office, between 9am-5pm, Monday to Friday. Kindly place your resume in a sealed envelope clearly labeled “Housekeeping Supervisor Position”.

Please note: Only those selected for an interview will be contacted. Clearly indicate on your resume or in your email, what your salary expectations are.

 

Housekeeping Staff

Position:               Housekeeping Staff

Location:              Tribute Communities Centre, Oshawa, Ontario

Department:        Operations

Reports to:          Operations Manager & Housekeeping Supervisor

Start Date:           Immediately

Salary:                  $12.25/hr

 

Position Overview:

As a valuable member of the Housekeeping team, you will deliver championship service throughout the organization.  Under the direction of the Assistant Operations Manager, you will be responsible for the cleanliness of the Facility and its grounds.  This is an hourly based position and shifts are on a, per event/as needed basis.

 

JOB FUNCTIONS:

  • Responsible for the cleanliness of all common areas, meeting rooms and dressing rooms within the facility
  • Ability to read, understand and follow all WHIMS guidelines
  • Ability to work quickly and efficiently during and after Events, exceeding the clients cleaning needs
  • Ensure work areas and equipment are clean and organized at all times
  • Work diligently to ensure the safety of self and others at all times
  • Adhere to Spectra Venue Management service standards and policies
  • Perform all other duties as assigned

QUALIFICATIONS:

  • Available to work  overnight shifts, weekends and holidays with some flexibility for late afternoon shifts
  • Previous experience in Housekeeping and the use of cleaning equipment such as vacuums, auto-scrubbers and swing machines
  • Ability to work while under pressure; meet tight deadlines
  • Must be able to bend, stretch and move, in repetitive motions
  • Ability to lift a minimum of 50 lbs.
  • Positive team spirit and a professional winning attitude

 

APPLY: Please email resumes to [email protected] 
Only those selected for an interview will be contacted.

 

Conversion Staff – Part Time

TITLE:                         Conversion Staff – Part Time

REPORTS TO:            Operations Manager, Conversion Supervisor

DEPARTMENT:           Operations

RATE OF PAY:            $13.00/hr

 

JOB FUNCTIONS:

  • Convert seating, boards, glass, staging, etc. between events/games in a safe, timely and efficient manner
  • Communicate positively and professionally with internal customers and co-workers to meet organizational goals
  • Ensure work area and equipment is clean and organized at all times
  • Work diligently to ensure the safety of self and others at all times
  • Adhere to all Spectra Venue Management service standards and policies
  • Perform all other duties as assigned

 

REQUIREMENTS:

  • Available to work the overnight shift and weekends with some flexibility for late afternoon shifts
  • Previous experience in general labour/construction is an asset
  • Ability to work while under pressure; meet tight deadlines
  • Must be able to bend, stretch, move in repetitive motions, etc.
  • Able to lift a minimum of 50lbs unaided
  • Safety boots required, Uniform provided
  • Positive team spirit and a professional winning attitude

                                                        

Apply: Please send resumes to [email protected].
Only those selected for an interview will be contacted.

Security Supervisor

TITLE:                                    Event Security - Supervisor

REPORTS TO:                     Fan Services Manager, Event Manager & Event Security Lead Supervisor

DEPARTMENT:                   Event Services

STATUS:                               Part-Time

 

JOB FUNCTIONS:

  • Lead by example and provide continuous coaching/training/motivation to Security Personnel
  • Sign all Security staff in and out of each shift, provide deployments as provided
  • Ensure Safety of fans and employees through effective crowd management
  • Provide excellent customer service to all patrons and employees
  • Conduct team briefings and training sessions as assigned
  • Lead, direct and inspire all security team members
  • Conduct regular inspections of all assigned and deployed positions; ensuring the safety of all fans at all times
  • Write reports; ensuring accuracy of reported data and proper report presentation
  • Maintain secure environment throughout Tribute Communities Centre at all times
  • Act as ambassador for Spectra Venue Management
  • Evaluate and document Security team individual performances & administer evaluations
  • Support all departments with fan related escalations as required
  • Adhere to all Spectra Venue Management policies and procedures
  • Work in compliance with the provisions of the Occupational Health and Safety Act and the Private Security and Investigative Services Act
  • Able to pay close attention to detail
  • Work with enthusiasm and professionalism at all times
  • Perform any additional tasks as assigned

 

QUALIFICATIONS:

  • Demonstrated knowledge of Event Services and affiliated roles & responsibilities
  • Able to work flexible and sometimes demanding schedules (including: nights, weekends, and holidays)
  • Excellent customer service, client relations, interpersonal and communication skills
  • Minimum two years’ experience in event related role is required
  • Valid Security License required as defined by the Private Security and Investigative Services Act
  • Strong written and oral communication is vital
  • Candidate should demonstrate strong leadership and organizational skills and be able to multi-task in a fast paced environment
  • Must be physically fit to perform all essential duties/requirements associated with this job
  • Strong knowledge of Alcohol Control Policies in event driven industry
  • Possess or be willing to obtain valid Smart Serve Certification
  • Possession of valid Standard First Aid and CPR Certification is an asset
  • Familiarity with the City of Oshawa and local attractions is considered an asset

           

APPLY: Please email resumes to [email protected].
Only those selected for an interview will be contacted.

Security Personnel Team Member

TITLE:                         Security Personnel Team Member

REPORTS TO:          Fan Services Manager & Event Manager

DEPARTMENT:          Event Services

STATUS:                     Part-Time

 

JOB FUNCTIONS:

  • Respond to all security needs and call for services; secure areas of facility for escalated emergency response, if necessary
  • Provide excellent customer service to all patrons and employees
  • Greet all Fans in a welcoming and friendly manner
  • Conduct regular inspections of all patrol and fixed post assignments
  • Write reports; ensuring accuracy of reported data and proper report presentation
  • Maintain secure environment throughout Tribute Communities Centre at all times
  • Act as ambassador for Spectra
  • Inform Fans of seat locations and provide assistance where needed
  • Retrieve and verify Fans’ tickets, as required
  • Direct Fans with special needs/requests to Fan Services
  • Support all departments with security or fan related escalations as required
  • Restrict access to parking lot as directed recognizing authorized passes and utilizing parking lists
  • Be able to move and carry parking barrier
  • Adhere to all  Spectra service standards and policies, including Health and Safety
  • Work in compliance with the provisions of the Occupational health and Safety Act
  • Able to pay close attention to detail
  • Work with enthusiasm and professionalism at all times
  • Perform any additional tasks as assigned

 

QUALIFICATIONS:

  • Knowledge of Event Services and affiliated roles & responsibilities
  • Must possess a valid Ontario Security License, as defined by the Private Security and Investigative Services Act.
  • Able to work flexible and sometimes demanding schedules (including: nights, weekends and holidays)
  • Excellent customer service, client relations, interpersonal and communication skills
  • Experience in event related role is an asset
  • Must be accurate and detail oriented
  • Must be physically fit to perform all essential duties/requirements associated with this job
  • Strong knowledge of Alcohol Control Policies in event driven industry is an asset
  • Possess valid Smart Serve Certification
  • Possession of valid Standard First Aid and CPR Certification is an asset

 

APPLY: Please send resume to [email protected]

Suite Host

TITLE:                          Suite Host

REPORTS TO:            Suites Coordinator

DEPARTMENT:           Food and Beverage

STATUS:                       Part Time / Seasonal

JOB FUNCTIONS:

  • Greets FANS in a friendly and courteous manner at the suite

  • Ensure AGCO policies and regulations are followed

  • Prepare food and beverage orders quickly, efficiently and according to standard

  • Inform supervisor of problems in suites area regarding service, equipment or fan complaints

  • Ensure work area and equipment is clean and organized at all times

  • Adhere to all Spectra service standards and policies including Health & Safety

  • Ensure good communication with FANS, servers, kitchen staff, other managerial personnel

  • Perform related duties and special projects as assigned by Management Team

REQUIREMENTS:

  • 1-3 years experience as server
  • Solid understanding and practical knowledge of restaurant business principles and service etiquette
  • Comprehensive knowledge of food and wine
  • Competent with POS
  • An aptitude for identifying and assessing details
  • Exceptional interpersonal, and communication skills
  • Proven to perform well under pressure
  • Work in compliance with the provisions of the Occupational Health & Safety Act.
  • An ongoing awareness and responsiveness to client satisfaction
  • Available to work evenings, weekends and holidays as required

 

APPLY: Please send resume to Jane Lilley at
[email protected]

Quick Service Cook

TITLE:                         Quick Service Cook

REPORTS TO:            Quick Service Supervisor/Floor Supervisor & Manager

DEPARTMENT:           Food and Beverage

 

JOB FUNCTIONS:

  • Strictly ensure responsible alcohol service using Smart Serve principles
  • Ensure AGCO and Spectra policies and regulations are followed
  • Serve all guests in a prompt, efficient and friendly manner
  • Work quickly and independently
  • Ensure your quick service location runs smoothly
  • Participate in all fields of work including but not limited to: cooking, pizza/popcorn production, opening/closing duties and cleaning checklists
  • Monitor and manage product quality, freshness, and appearance
  • Assist in the training and development of staff
  • Adhere to all Spectra service standards and policies including Health & Safety
  • Work in compliance with the provisions of the Occupational Health & Safety Act
  • Perform related duties and special projects as assigned

REQUIREMENTS:

  • 1 year experience as a cook
  • Solid understanding and practical knowledge of Quick Service business principles and service etiquette
  • A proactive approach toward day-to-day activities
  • Comprehensive knowledge of food
  • An aptitude for identifying and assessing details
  • Exceptional interpersonal, and communication skills
  • Proven to perform well under pressure; manage multiple priorities simultaneously
  • Work in compliance with the provisions of the Occupational Health & Safety Act.
  • An ongoing awareness and responsiveness to client satisfaction
  • Available to work evenings, weekends and holidays as required

 

APPLY: Please send resume to: [email protected]

Quick Service Attendant

TITLE:                         Quick Service Attendant

REPORTS TO:            Quick Service Supervisor/Floor Supervisor & Manager

DEPARTMENT:           Food and Beverage

 

JOB FUNCTIONS:

  • Strictly ensure responsible alcohol service using Smart Serve principles
  • Ensure AGCO and Spectra policies and regulations are followed
  • Serve all guests in a prompt, efficient and friendly manner
  • Work quickly and independently
  • Follow all speed of service factors with every order
  • Follow all cash handling policies & procedures with every order
  • Ensure your quick service location runs smoothly
  • Participate in all fields of work including but not limited to: opening/closing duties and cleaning checklists
  • Monitor and manage speed of service and product quality
  • Assist in the training and development of staff
  • Adhere to all Spectra service standards and policies including Health & Safety
  • Work in compliance with the provisions of the Occupational Health & Safety Act
  • Perform related duties and special projects as assigned

REQUIREMENTS:

  • 1 year experience as a cashier/server
  • Solid understanding and practical knowledge of Quick Service business principles and service etiquette
  • A proactive approach toward day-to-day activities
  • Comprehensive knowledge of food and wine
  • Competent with POS
  • Confident in cash handling skills
  • An aptitude for identifying and assessing details
  • Exceptional interpersonal, and communication skills
  • Proven to perform well under pressure; manage multiple priorities simultaneously
  • Work in compliance with the provisions of the Occupational Health & Safety Act.
  • An ongoing awareness and responsiveness to client satisfaction
  • Available to work evenings, weekends and holidays as required

 

APPLY: Please send resume to: [email protected]

Quick Service Supervisor

TITLE:                         Quick Service Supervisor

REPORTS TO:            Quick Service Manager

DEPARTMENT:           Food and Beverage

 

JOB FUNCTIONS:

  • Coach and motivate staff during games and events
  • Strictly ensure responsible alcohol service using Smart Serve principles
  • Ensure AGCO and Spectra policies and regulations are followed
  • Supervise and direct the prompt, efficient and friendly serving of all food and beverage
  • Work quickly and independently to resolve operational issues when necessary, ensuring proper follow up with Manager
  • Control inventory within assigned area to ensure the smooth operation of the unit
  • Participate in all fields of administrative work including but not limited to: opening/closing duties, cleaning checklists, tracking sales and service statistics nightly, performance reviews, and maintenance logs
  • Monitor and manage speed of service and product quality
  • Assist in the training and development of staff
  • Adhere to all Spectra service standards and policies including Health & Safety
  • Work in compliance with the provisions of the Occupational Health & Safety Act
  • Perform related duties and special projects as assigned

REQUIREMENTS:

  • 1-3 years experience as a Supervisor
  • Solid understanding and practical knowledge of Quick Service business principles and service etiquette
  • Effective team management experience
  • A proactive approach toward day-today activities and shifting demands
  • Comprehensive knowledge of food and wine
  • Competent with POS
  • An aptitude for identifying and assessing details
  • Exceptional interpersonal, and communication skills
  • Proven to perform well under pressure; manage multiple priorities simultaneously
  • Work in compliance with the provisions of the Occupational Health & Safety Act.
  • An ongoing awareness and responsiveness to client satisfaction
  • Available to work evenings, weekends and holidays as required

 

APPLY: Please send resume to: [email protected]

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